Hybrid Healthcare Office Administrator

IPRS Health Limited; Ipswich; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Wellness discounts

Employee Assistance Programme

Westfield Health cash plan

Free eye tests

Free flu vaccinations

On-site parking

33 days annual leave

Job summary

IPRS Health is seeking an enthusiastic Office Administrator to join our Customer Service team in a hybrid role at our Claydon premises. You will be the first point of contact for patients and clients, handling a mix of inbound and outbound calls along with general administrative tasks.

The ideal candidate is friendly, well-organised and capable of delivering excellent customer service while learning and growing in a fast-paced healthcare environment.

Qualifications

• Strong verbal and written communication skills.
• High attention to detail and accurate data entry.
• Excellent time management and prioritisation skills.

Responsibilities

• Handle a mix of inbound and outbound calls and general administrative tasks.
• Act as first point of contact for patients and clients.
• Work within a supportive team in a fast-paced healthcare environment.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Independence

Education

NVQ Level 2

GCSE English & Maths

Customer service experience

Tools

Microsoft Office

Database systems

Job description

IPRS Health is seeking an enthusiastic Office Administrator to join our Customer Service team in a hybrid role at our Claydon premises. You will be the first point of contact for patients and clients, handling a mix of inbound and outbound calls along with general administrative tasks.

The ideal candidate is friendly, well-organised and capable of delivering excellent customer service while learning and growing in a fast-paced healthcare environment.