Hybrid Facilities Manager — Multi-Site & Client Delivery

IWFM; Newport; Remote; GBP 40,000 - 52,000; Full time

Job summary

CBRE is seeking an Assistant Facilities Manager in Newport to deliver comprehensive FM services across all disciplines. You will support the Contract Manager, maintain records, and ensure excellent client satisfaction.

Responsibilities include coordinating subcontractors, managing supply chain partners, and delivering weekly/monthly client reports. Strong organisational skills and H&S knowledge are essential for success in this role.

Qualifications

• Experience in facilities management or similar operational environment.
• Strong stakeholder management and customer service.
• Experience managing subcontractors and compliance across multiple workflows.
• Knowledge of health and safety requirements and facilities management processes.
• Strong organisational skills and ability to multitask.
• Proficiency in Microsoft Office and facilities management systems.
• Ability to produce accurate reports and maintain detailed records.

Responsibilities

• Provide a comprehensive and flexible FM service to our client in Newport across all FM disciplines.
• Assist Contract Manager with running the Newport site and overall contract.
• Maintain concise records of CBRE managed services and liaise with the Contract Manager and client.
• Work closely with client and CBRE teams to ensure smooth delivery and exceptional customer satisfaction.
• Manage supply chain partners including cleaning, catering, mechanical and electrical services, front of house, and security.
• Schedule subcontractor visits for maintenance and reactive works and act as the key contact for project works.
• Prepare weekly and monthly reports and attend client meetings.
• Log observations and review work orders to ensure PPMs and reactive tasks are completed.

Skills

Stakeholder management

Customer service

Organisational skills

Communication

Contract coordination

Tools

IFM Hub

WebQuote

RAMS

Job description

CBRE is seeking an Assistant Facilities Manager in Newport to deliver comprehensive FM services across all disciplines. You will support the Contract Manager, maintain records, and ensure excellent client satisfaction.

Responsibilities include coordinating subcontractors, managing supply chain partners, and delivering weekly/monthly client reports. Strong organisational skills and H&S knowledge are essential for success in this role.