Site Supervisor

CBRE; Newport; On-site; GBP 28,000 - 36,000; Full time

Job summary

CBRE Group, Inc. is seeking a Site Supervisor to join the Newport team.

The role focuses on delivering facilities management operations, coordinating with third-party suppliers, and ensuring compliance with safety and quality standards on site. Key responsibilities include monitoring maintenance activities, enforcing HSE procedures, maintaining site appearance, and coordinating resources across mail, reprographics, and records.

Qualifications

• Knowledge of facilities management industry and best practices.
• Experience delivering integrated services with supply partners.
• Strong organisational and administrative abilities.
• Effective communication across all levels of the client organisation.

Responsibilities

• Deliver FM operations in line with KPI and output measures.
• Monitor third-party maintenance activities and report required corrections.
• Comply with QHSE requirements per SLA.
• Act as Fire Marshall or emergency team member as needed.
• Record accidents and health incidents in required logs.
• Ensure contractors follow HSE standards within client scope.
• Perform monthly SLA self-assessments to support quarterly performance.
• Maintain site image and visual standards, address issues promptly.
• Provide flexible support to FM operations including mail, reprographics, records.
• Check printers, toner, stationery; manage goods in/out and deliveries.
• Coordinate site waste and recycling; perform fire testing checks.
• Raise purchase orders; approve invoices and supplier statements.
• Understand customer requirements and keep them updated.
• Act as deputy in absence of line management; arrange coverage.

Skills

Facilities management

Vendor management

MS Office

Organization

Planning skills

Customer service

Communication

Self-motivated

Administrative skills

Problem solving

Job description

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Site Supervisor

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Site Supervisor to join the team located in Newport.

Role Summary

• Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
• Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
• Comply with QHSE requirements as outlined within the SLA
• Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities
• Report all accidents, occupational illnesses and emergencies in relevant books / documentation
• Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards
• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Provide flexible support to the FM Operation areas as appropriate including Mail / Goods Inwards / Reprographics / Records Retention
• Check that printers and photocopiers are supplied with paper and change toner cartridges when required
• Monitor and maintain stationery levels
• Deliver goods received to correct destination / person
• Co‑ordinate site waste and recycling arrangements
• Carry out statutory fire testing and associated checks
• Raise Purchase Orders for goods or services as required
• Approve invoices, goods received notes and statements for payment purposes
• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times
• Act as deputy in the absence of line management
• Provide and arrange cover for the operational team as defined by line management
• Other activities and responsibilities may be individually defined

Experience Required

• Knowledge and awareness of the facilities management industry
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Strong PC skills - MS Office
• Self‑motivated and resourceful
• Good administrative skills
• Well organised
• Good prioritisation and planning skills
• Customer services experience
• Ability to communicate at all levels
• Service orientated attitude combined with innovative thinking