Hybrid Employee Relations Specialist

Paragon Banking Group PLC; Metropolitan Borough of Solihull; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Holiday allowance

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Bonus scheme

Pension Plan

Family policies

Employee Discounts

Volunteering Day

Life Assurance

Job summary

Paragon Banking Group PLC in the UK is seeking a People Relations Specialist to support managers with complex employee relations, conduct and performance matters. You will work in a friendly, inclusive environment with hybrid working.

You will coach managers, manage high-risk cases, advise on health-related matters, and collaborate with Occupational Health to support suitable returns to work. 37.5 hours, office-based 2 days/week.

Qualifications

• Proven experience managing a varied employee relations caseload, with sound knowledge of UK employment legislation and HR best practice.
• The ability to provide People Managers with clear, practical and commercially balanced advice on complex employee relations matters.
• Confidence in handling sensitive and challenging conversations with empathy, professionalism and sound judgement.
• Strong written and verbal communication skills, with the ability to produce clear, accurate and appropriate case documentation.
• Strong organisational skills, with the ability to manage competing priorities while maintaining quality and attention to detail.
• Analytical skills, with the ability to interpret employee relations data, identify trends and recommend appropriate action.
• A valid UK driving licence, as travel to other Paragon offices will be required.
• Experience supporting organisational change

Responsibilities

• Coach People Managers on complex employee relations matters, including conduct, performance and absence, enabling them to lead their teams confidently.
• Manage high-risk and sensitive employee relations cases, including disciplinary, grievance and whistleblowing matters, from investigation and hearing through to outcome.
• Support People Managers to address conduct and performance concerns proactively and consistently.
• Advise on complex health-related matters, including welfare meetings and medical referrals.
• Work closely with Occupational Health and external providers to identify appropriate adjustments and support effective returns to work.
• Partner with the HR team to develop and implement clear, practical policies, procedures and letters aligned with employment legislation and best practice.
• Keep up to date with employment law and best practice, sharing knowledge and delivering training to colleagues.
• Analyse employee relations data to identify trends and recommend targeted interventions that improve retention and engagement.

Skills

Employee relations

UK employment law

People management guidance

Communication skills

Documentation

Analytical skills

Organisational skills

Driving licence

Change management

Education

CIPD Level 5 qualification

Job description

Paragon Banking Group PLC in the UK is seeking a People Relations Specialist to support managers with complex employee relations, conduct and performance matters. You will work in a friendly, inclusive environment with hybrid working.

You will coach managers, manage high-risk cases, advise on health-related matters, and collaborate with Occupational Health to support suitable returns to work. 37.5 hours, office-based 2 days/week.