Hybrid Dutch Medical Information & CX Specialist

Talentmark Limited; Tadworth; Hybrid; GBP 28.000 - 37.000; Vollzeit

Zusammenfassung

Talentmark Limited is seeking a Medical Information Customer Experience Specialist for a six-month contract with hybrid work: 50% in Tadworth and 50% from home. You will handle inquiries, document outcomes, and ensure consistent service across regions.

Key requirements include fluency in Dutch and English, a relevant science degree (pharmacy preferred), and prior medical information experience, with awareness of regulatory and compliance considerations. DBS check may be required.

Qualifikationen

• Fluency in Dutch and English required.
• Experience in medical information or related field preferred.
• Understanding of regulatory and compliance aspects related to medical information.

Aufgaben

• Research and respond to inquiries via multiple channels.
• Document inquiries and responses per SOPs.
• Ensure continuity and quality of service across all covered countries.
• Provide responses in the customer's local language using approved English resources.

Kenntnisse

Dutch

English

Medical information

Ausbildung

Science degree

Pharmacy degree (preferred)

Jobbeschreibung

Talentmark Limited is seeking a Medical Information Customer Experience Specialist for a six-month contract with hybrid work: 50% in Tadworth and 50% from home. You will handle inquiries, document outcomes, and ensure consistent service across regions.

Key requirements include fluency in Dutch and English, a relevant science degree (pharmacy preferred), and prior medical information experience, with awareness of regulatory and compliance considerations. DBS check may be required.