Hybrid Document Controller | Records & Compliance Pro

Sword Group; Barrow-in-Furness; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Personalised Career Development

Flexible working

Extensive benefits package

Job summary

Sword Group seeks a detail‑oriented Document Controller to manage engineering, operational and business documentation. You will maintain registers, metadata and audit trails while ensuring timely access for stakeholders in a regulated setting.

The role combines office administration with system support, across document control workflows and records management. Four days in the office and one day from home in Barrow‑in‑Furness.

Qualifications

• Previous experience within document control, records management, administration or a similar office support environment.
• Good organisational skills with strong attention to detail and accuracy.
• Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.
• An understanding of document management, records management or administrative processes.
• Experience using document management systems or other business systems would be advantageous.
• Strong written and verbal communication skills.
• Good customer service skills with the ability to work effectively with a range of stakeholders.
• Ability to manage multiple tasks and priorities effectively while maintaining accuracy.
• A structured and methodical approach to work.
• Proactive and self-motivated, with the ability to use initiative and work effectively as part of a wider team.

Responsibilities

• Support the effective control and maintenance of engineering, operational and business documentation.
• Process and maintain documents and records, ensuring information is accurately registered, updated, controlled and readily accessible.
• Support document review, approval, distribution and revision control processes.
• Maintain accurate document registers, records, metadata, version histories and audit trails.
• Assist with records management activities, including document retrieval, filing, archiving and retention.
• Carry out document and information compliance checks, identifying discrepancies and escalating issues where appropriate.
• Support the administration of document and Information Management systems, helping to maintain system integrity and data quality.
• Assist users with document management systems and processes, providing day-to-day support and guidance where required.
• Support the management of user information and system access in accordance with agreed processes.
• Work with internal stakeholders to respond to document and information requests in a timely and professional manner.
• Help ensure documentation is managed in accordance with company procedures, standards and regulatory requirements.
• Support ongoing improvements to document control and records management processes.

Skills

Document control

Records management

Administration

Information management

Stakeholder communication

Attention to detail

Multi-tasking

Tools

Excel

Word

Outlook

Document management systems

Job description

Sword Group seeks a detail‑oriented Document Controller to manage engineering, operational and business documentation. You will maintain registers, metadata and audit trails while ensuring timely access for stakeholders in a regulated setting.

The role combines office administration with system support, across document control workflows and records management. Four days in the office and one day from home in Barrow‑in‑Furness.