Hybrid Digital UX Consultant: Shape Accessible Journeys

NFU Mutual; Stratford-upon-Avon; Remote; GBP 33,000 - 55,000; Full time

Benefits offered by this job

Salary up to £55,000

Annual bonus up to 17.5%

Pension up to 20%

25 days annual leave

Private medical insurance

Wellbeing plan

Job summary

NFU Mutual is seeking a Digital User Experience Consultant to transform insights into practical, accessible digital experiences across web and mobile channels. You will map journeys, create wireframes, prototypes and UI designs, and deliver reusable patterns while ensuring quality and regulatory standards are met.

This is a full-time role with 80% homeworking at our Tiddington Head Office near Stratford-upon-Avon.

Qualifications

• Proven experience delivering user centred design and optimisation in complex, regulated environments.
• Advanced Figma skills, including creating and maintaining component libraries and prototypes.
• Experience planning user research, usability testing and prototype testing.
• Practical experience with WCAG and digital accessibility standards.

Responsibilities

• Design and improve end-to-end customer journeys across web and mobile.
• Create user flows, journey maps, wireframes, prototypes and UI designs.
• Review accessibility and ensure governance and regulatory standards are met.
• Plan and run usability tests and translate findings into concrete design improvements.

Job description

NFU Mutual is seeking a Digital User Experience Consultant to transform insights into practical, accessible digital experiences across web and mobile channels. You will map journeys, create wireframes, prototypes and UI designs, and deliver reusable patterns while ensuring quality and regulatory standards are met.

This is a full-time role with 80% homeworking at our Tiddington Head Office near Stratford-upon-Avon.