Hybrid Desktop & Cloud Infrastructure Engineer (London)

Stott and May Inc.; Greater London; Híbrido; GBP 63.000 - 77.000; Jornada completa

Descripción de la vacante

Stott and May Inc. is seeking a Desktop Infrastructure Engineer to join a small, highly technical IT team supporting users across international offices. This hands-on role combines 2nd/3rd line support, endpoint engineering and systems administration in a Microsoft/Azure‑focused environment.

You will own ticket triage, support senior front-office users, manage Intune and Microsoft 365, and contribute to endpoint security with CrowdStrike and Okta. Hybrid London-based role with some travel.

Formación

• 4-8 years' experience in IT support, desktop engineering or systems administration.
• Strong hands-on experience with Microsoft Intune, Microsoft 365 and Windows 10/11.
• Good working knowledge of Azure fundamentals, including compute, networking and identity.
• Experience with several of the following: Okta, Azure Virtual Desktop, CrowdStrike, Cato, Meraki, AppLocker, Rubrik or equivalent technologies.
• Strong PowerShell skills, including the ability to write, troubleshoot and improve scripts.
• Solid networking fundamentals covering TCP/IP, DNS, DHCP, VLANs, wireless and VPN.
• Experience supporting senior stakeholders and demanding users in a fast-paced environment.
• Strong troubleshooting, analytical and problem-solving skills.
• Excellent communication skills with both technical and non-technical users.
• Financial services, investment management, asset management or buy-side experience is highly desirable.

Responsabilidades

• Provide 2nd and 3rd line technical support across London and wider international offices.
• Deliver a high-quality, white-glove support service to senior executives, portfolio managers, traders and other front-office users.
• Support trading-floor and market-data environments, including desktop and Bloomberg-related issues.
• Own ticket triage, prioritisation and resolution, ensuring issues are properly documented and closed with appropriate root-cause information.
• Troubleshoot Windows, Microsoft 365, hardware, applications, networking and collaboration technologies.
• Manage joiner, mover and leaver processes, including account provisioning, hardware, Intune, Okta and Microsoft 365.
• Maintain accurate asset records and support documentation.
• Provide support for video conferencing, telephony and AV technologies across the office.

Conocimientos

Intune

Microsoft 365

Windows 10/11

Azure fundamentals

Okta

Azure Virtual Desktop

CrowdStrike

PowerShell

Bloomberg/market-data support

Networking basics

Herramientas

Microsoft Graph

AppLocker

Meraki

Cato SASE

Descripción del empleo

Stott and May Inc. is seeking a Desktop Infrastructure Engineer to join a small, highly technical IT team supporting users across international offices. This hands-on role combines 2nd/3rd line support, endpoint engineering and systems administration in a Microsoft/Azure‑focused environment.

You will own ticket triage, support senior front-office users, manage Intune and Microsoft 365, and contribute to endpoint security with CrowdStrike and Okta. Hybrid London-based role with some travel.