Hybrid Debt Recovery Officer - Customer-Focused & Efficient

4Recruitment Services Ltd; Cambridge; Hybrid; GBP 22,000 - 31,000; Full time

Job summary

4Recruitment Services Ltd is seeking a Debt Recovery Officer in Cambridgeshire. The role is full time with hybrid working (4 days at home).

You will support users of the Income and Debt Recovery service, handle inquiries, and work to maximise income and resolve outstanding debts in line with the Collections Strategy. You will provide accurate information and guidance, follow agreed procedures and regulatory requirements, and help implement new technologies and processes that improve client

Qualifications

Responsibilities

• Provide customer-focused support to users of the Income and Debt Recovery service.
• Maximise income by recovering outstanding debts per the Collections Strategy.
• Assist with implementing new technologies and processes to meet client needs.
• Ensure end-to-end processes are efficient, accurate and timely.
• Respond to queries and resolve service requests, escalating as needed.
• Take ownership and accountability.

Job description

4Recruitment Services Ltd is seeking a Debt Recovery Officer in Cambridgeshire. The role is full time with hybrid working (4 days at home).

You will support users of the Income and Debt Recovery service, handle inquiries, and work to maximise income and resolve outstanding debts in line with the Collections Strategy. You will provide accurate information and guidance, follow agreed procedures and regulatory requirements, and help implement new technologies and processes that improve client