Debt Recovery Specialist – Hybrid, 6m Contract

Opus People Solutions Ltd

Huntingdon

Hybrid

GBP 16,000 - 23,000

Full time

7 days ago

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Job summary

Opus People Solutions Ltd. is recruiting a Debt Recovery Officer for Cambridgeshire County Council. The role focuses on delivering a customer-focused income and debt recovery service, handling enquiries and supporting the recovery of outstanding debt.

Hybrid working in Cambridgeshire with a 37-hour week and a 6-month contract; requires knowledge of debt recovery processes and experience with ERP systems. You will maximise income collection and provide accurate guidance in line with procedures

Qualifications

Knowledge of debt recovery processes and income collection practices.
Experience in Accounts Receivable, Adult Social Care Charging (AAC), or Sundry Debt Recovery.
Experience using ERP, Mosaic, and Microsoft Dynamics 365 systems would be advantageous.

Responsibilities

Deliver efficient and accurate debt recovery services, ensuring processes meet timescales and standards.
Handle customer and stakeholder enquiries, resolving issues promptly.
Investigate outstanding accounts and support effective debt recovery to maximise income.
Identify opportunities for service improvement and help implement changes to enhance efficiency and customer experience.
Support system upgrades and process changes, including testing new systems and training colleagues on new procedures.