Hybrid Data Protection & DR Engineer - Customer Delivery

Assured Data Protection Inc.; Leeds; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid working options

Regular team events

Inclusive and collaborative culture

Job summary

Assured Data Protection seeks a Customer Delivery Engineer III to support Disaster Recovery readiness, test executions, and environment maintenance for our global customer base. The role requires strong communication skills and technical expertise in backup, DR, virtualization, and network configurations.

Hybrid in Leeds with some remote work and occasional travel to the US. The ideal candidate will guide customers through deployment, testing, and invocation of recovery processes while

Qualifications

• Qualified in systems administration or equivalent work experience or certifications.
• Minimum of 5 years working with IT systems.
• Experience with virtualization and network configurations.
• Backup and recovery solutions for virtual environments a plus.

Responsibilities

• Conduct DR tests, environment maintenance, and document management.
• Assist customers in troubleshooting recovery issues and deployments.
• Perform scripted and manual recoveries of VMs, physical machines, and apps using Rubrik.
• Configure Switches and Firewalls (pfSense) and manage recovery methods.
• Document processes and diagrams in JIRA and Zendesk.
• Participate in DR readiness for the customer base and onboarding new customers.

Skills

Excellent communication skills

Windows and Linux administration

Active Directory experience

Education

Systems administration qualification or equivalent

Technical certifications

Tools

Rubrik

pfSense

VMware

Nutanix

Hyper-V

SQL Server

Azure

AWS

JIRA

Zendesk

Job description

Assured Data Protection seeks a Customer Delivery Engineer III to support Disaster Recovery readiness, test executions, and environment maintenance for our global customer base. The role requires strong communication skills and technical expertise in backup, DR, virtualization, and network configurations.

Hybrid in Leeds with some remote work and occasional travel to the US. The ideal candidate will guide customers through deployment, testing, and invocation of recovery processes while