Disaster Recovery Engineer - Delivery (Hybrid UK)

Assured Data Protection; Leeds; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working options

Regular team-building events

Inclusive, collaborative environment

Flex holidays

Job summary

Assured Data Protection seeks a Customer Delivery Engineer III to drive DR readiness for our customer base. You will lead disaster recovery tests, perform environment maintenance, and manage documentation, collaborating with customers and internal teams to ensure smooth deployments.

You will work in a hybrid Leeds office setting with some remote work and occasional US travel, using your strong communication and technical skills to support complex recovery scenarios.

Qualifications

• Minimum of 5 years working with IT systems.
• Qualified in systems administration or equivalent.
• Experience with virtualization (VMware, Nutanix, Hyper-V).
• Experience with PfSense firewall and network configuration.
• Excellent written and oral communication skills.
• Windows and Linux administration, Active Directory, bare metal recovery.

Responsibilities

• Conduct kickoff calls to begin the implementation process.
• Gather customer information for deploying Assured Data Protection solutions.
• Perform scripted and manual recoveries of VMs, physical machines, and apps using Rubrik.
• Provide feedback on improving internal and customer-facing processes.
• Troubleshoot and maintain runbooks, recovery methods, and DR infrastructure.
• Assist customers in troubleshooting recovery-related issues.
• Configure switches and pfSense firewalls.
• Document processes in JIRA and Zendesk.

Skills

IT systems

VMware

Nutanix

Hyper-V

PfSense

SQL Server

Azure/AWS

Windows

Linux

Education

Systems administration

Tools

Rubrik

JIRA

Zendesk

pfSense

Job description

Assured Data Protection seeks a Customer Delivery Engineer III to drive DR readiness for our customer base. You will lead disaster recovery tests, perform environment maintenance, and manage documentation, collaborating with customers and internal teams to ensure smooth deployments.

You will work in a hybrid Leeds office setting with some remote work and occasional US travel, using your strong communication and technical skills to support complex recovery scenarios.