Hybrid Customer Service Advisor - Temp to Perm, Weekly Pay

Michael Page

Oldham

Hybrid

GBP 12,000 - 18,000

Full time

5 days ago

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Benefits offered by this job

Hybrid working after training (3 days/

Free on-site parking

Temp-to-perm opportunity

Job summary

Michael Page is seeking a Customer Service Advisor in Oldham to be the first point of contact for customers. You will handle queries via phone and email, provide information, log details, and escalate issues as needed. This temp-to-perm opportunity offers hybrid working after training and free on-site parking.

The ideal candidate communicates well, stays customer-focused, and has experience handling queries with good organisational skills. Immediate availability is required with no notice period.

Qualifications

Strong communication skills, both written and verbal.
A customer-focused attitude with a problem-solving mindset.
Experience in handling customer queries.
Good organisational skills and attention to detail.
Basic proficiency in using computer systems and databases.

Responsibilities

Responding to customer enquiries via phone & email.
Providing accurate information and resolving customer issues promptly.
Logging and updating customer details in the system.
Escalating more complex issues to the relevant team or department.
Assisting with general administrative tasks related to customer service.

Skills

Strong communication

Customer-focused

Experience handling queries

Organisational skills

Attention to detail

Basic computer systems proficiency

Job description

The ideal candidate communicates well, stays customer-focused, and has experience handling queries with good organisational skills. Immediate availability is required with no notice period.

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