Hybrid Customer Service & Admin Assistant – Farnham

Faith Recruitment Ltd; Farnham; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Faith Recruitment Ltd in Farnham is seeking a Customer Service & Administration Assistant to join a friendly team. The role is hybrid after probation and involves handling queries, data updates and general administrative support to ensure high service levels.

You will need strong organisational and communication skills, be comfortable with Microsoft Word, Excel and Outlook, and be keen to learn and develop within a supportive environment. Training will be provided.

Qualifications

• Strong organisational skills with ability to prioritise workload and meet deadlines.
• Excellent communication with a professional telephone manner.
• Proactive, flexible and able to work effectively in a busy environment.
• Committed to delivering outstanding customer service.
• Good IT skills including Microsoft Word, Excel and Outlook.
• Eager to learn and develop new skills.

Responsibilities

• Communicating with customers by telephone, email and post to answer queries, request information and provide updates.
• Providing administrative support to ensure work is completed accurately and on time.
• Recording and maintaining accurate financial and customer records.
• Updating databases and client information systems.
• Managing both electronic and paper-based documentation.
• Following established processes and helping to identify improvements to enhance efficiency and customer experience.

Skills

Strong organisational skills

Excellent communication skills

Proactive, flexible

Committed to delivering outstanding 客s

Good IT skills

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Faith Recruitment Ltd in Farnham is seeking a Customer Service & Administration Assistant to join a friendly team. The role is hybrid after probation and involves handling queries, data updates and general administrative support to ensure high service levels.

You will need strong organisational and communication skills, be comfortable with Microsoft Word, Excel and Outlook, and be keen to learn and develop within a supportive environment. Training will be provided.