Hybrid Customer Experience Associate

Chaotic; Redhill; Hybrid; GBP 26,000; Full time

Job summary

A dynamic competition platform is seeking a Customer Service Assistant to enhance customer experiences by handling queries and resolving issues effectively. This entry-level full-time role requires strong communication, problem-solving skills, and a customer-first approach, with hybrid working in Redhill involving both office and remote work. Join a team dedicated to making a positive impact in the community.

Qualifications

• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent problem-solving and interpersonal skills.

Responsibilities

• Respond promptly to customer emails and inquiries.
• Manage and resolve customer issues for satisfaction.
• Maintain accurate records of customer interactions.

Skills

Strong written and verbal communication skills

Ability to handle multiple tasks efficiently

Proactive, customer-focused approach

Excellent interpersonal skills

Organised and detail-oriented

Tools

CRM systems

Job description

A dynamic competition platform is seeking a Customer Service Assistant to enhance customer experiences by handling queries and resolving issues effectively. This entry-level full-time role requires strong communication, problem-solving skills, and a customer-first approach, with hybrid working in Redhill involving both office and remote work. Join a team dedicated to making a positive impact in the community.