Hybrid Customer Experience Advisor

West Kent Housing Association; Sevenoaks; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave

Hybrid and flexible working options

Competitive pension scheme

Job summary

West Kent Housing Association is seeking a Customer Services Advisor to help customers across phone, email, web and social media. You will need to be confident with technology, keen to solve problems and go the extra mile for every resident.

Based in Sevenoaks, the role is full-time (37 hours per week) with hybrid options and a generous benefits package including annual leave, pension contributions and wellbeing support.

Qualifications

• Strong communication and customer service skills.
• Able to use technology and work in a busy environment.

Skills

Communication skills

Customer service

Problem solving

Job description

West Kent Housing Association is seeking a Customer Services Advisor to help customers across phone, email, web and social media. You will need to be confident with technology, keen to solve problems and go the extra mile for every resident.

Based in Sevenoaks, the role is full-time (37 hours per week) with hybrid options and a generous benefits package including annual leave, pension contributions and wellbeing support.