Hybrid Credit Controller – Collections Specialist

Pure Resourcing Solutions Limited; King's Lynn and West Norfolk; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Pure Resourcing Solutions Limited is seeking an experienced Credit Controller near Acle, Norfolk with a hybrid working pattern. The role is 3 days on site, 2 days working from home, hours 9-5, Monday to Friday. You will manage customer accounts, chase overdue payments, post and allocate payments, and resolve invoice issues.

The ideal candidate will have strong debt collection skills, excellent communication, and proficiency in Excel and Office.

Qualifications

• Experience in credit control or collections.
• Strong debt-collection and negotiation abilities.
• Excellent written and verbal communication skills.
• Good attention to detail with numerical and analytical abilities.
• Proficient with Microsoft Excel and the Microsoft Office suite.

Responsibilities

• Manage a portfolio of customer accounts and collect outstanding debt.
• Chase overdue payments via phone, email, and written correspondence.
• Monitor aged debt and escalate high-risk accounts.
• Post and allocate incoming payments and reconcile customer accounts.
• Respond to customer queries and maintain accurate account records.
• Send statements, reminders and payment links and liaise with internal teams to resolve issues.

Job description

Pure Resourcing Solutions Limited is seeking an experienced Credit Controller near Acle, Norfolk with a hybrid working pattern. The role is 3 days on site, 2 days working from home, hours 9-5, Monday to Friday. You will manage customer accounts, chase overdue payments, post and allocate payments, and resolve invoice issues.

The ideal candidate will have strong debt collection skills, excellent communication, and proficiency in Excel and Office.