Hybrid Corporate Customer Service Administrator

Gloucestershire County Council; Gloucester; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Regular formal and informal support

Safe, supportive working environment

Career development opportunities

Annual leave up to 30.5 days after 5 y

Local Government Pension Scheme

Staff discount scheme

Employee Assistance Programme (EAP)

Prism network access

Green Car Scheme

Cycle to Work Scheme

Job summary

Gloucestershire County Council is seeking a Corporate Customer Services Administrator who will act as the first point of contact for a varied range of customers. The role involves answering calls, handling enquiries, processing Blue Badge applications, and delivering accurate admin support at Shire Hall in Gloucester.

The post offers flexible working combining office and home-based elements, with a three-month probation and full training provided.

Qualifications

• Experience of reception or front-of-house work would be helpful.
• Experience with records management.
• Experience with data entry or financial administration would be helpful.

Responsibilities

• Answer calls and respond to enquiries.
• Process Blue Badge applications and perform administrative tasks.
• Welcome visitors to Shire Hall Reception and maintain accurate records.

Skills

Customer service

Reception/front-of-house

Records management

Data entry

Financial administration

Job description

Gloucestershire County Council is seeking a Corporate Customer Services Administrator who will act as the first point of contact for a varied range of customers. The role involves answering calls, handling enquiries, processing Blue Badge applications, and delivering accurate admin support at Shire Hall in Gloucester.

The post offers flexible working combining office and home-based elements, with a three-month probation and full training provided.