Hybrid Claims Handler: Public & Employers Liability

Keoghs; Liverpool; Hybrid; GBP 18,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Private healthcare cash plan

Wellbeing support

Pension 5% employee / 3% employer

Cycle to work

Tech scheme

Season ticket loan

Gym discounts

Job summary

Keoghs in Liverpool is seeking a Claims handler to join the Casualty Team. You will manage a caseload of Public/Employers Liability claims up to a £20,000 reserve from inception to settlement pre-litigation.

The role is 35 hours per week, hybrid with 1 day in the Liverpool office and 4 days from home, Monday to Friday, 9am–5pm. Experience with MOJ Claims Portal and strong attention to detail are essential.

Qualifications

• 12 months relevant experience or 6 months experience plus law degree or equivalent.
• Experience with MOJ Claims Portal.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Strong organisational skills.
• Client care and customer service skills.

Responsibilities

• Pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims.
• Maintain accurate data on relevant case management system.
• Comply with set client SLA’s.
• Ensure quality service standards and productivity levels are maintained to a high standard.
• Undertake appropriate additional tasks provided by the Team Leader.

Skills

Attention to detail

Communication skills

Negotiation skills

Organisational skills

Teamwork

Customer service

Education

Law degree or equivalent

Tools

MOJ Claims Portal

Job description

Keoghs in Liverpool is seeking a Claims handler to join the Casualty Team. You will manage a caseload of Public/Employers Liability claims up to a £20,000 reserve from inception to settlement pre-litigation.

The role is 35 hours per week, hybrid with 1 day in the Liverpool office and 4 days from home, Monday to Friday, 9am–5pm. Experience with MOJ Claims Portal and strong attention to detail are essential.