Hybrid Claims & Data Administrator

QBE Insurance Group; Leeds; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

30 days holiday a year

Flexible working

Pension plan

Private medical insurance

Family-friendly policies

Cycle-to-Work

Job summary

QBE Insurance Group in Leeds is seeking a proactive Claims Administrator to support the claims team, ensuring accurate records and excellent client relations. Hybrid working arrangements apply, with time spent in the Leeds office and remote work as needed.

Responsibilities include processing claims, logging data, and maintaining effective stakeholder communication to uphold service standards. The role suits organised individuals with solid Excel/Office skills and a keen eye for detail.

Qualifications

• Strong organisational and analytical skills with the ability to prioritise.
• Effective communication skills, both written and verbal.
• Basic understanding of insurance and reinsurance with reference to the relevant class of business.
• Proficiency in Microsoft Excel, Word and PowerPoint.

Responsibilities

• Provide effective support to internal claims handling teams.
• Adhere to processes to ensure accurate recording and processing of information.
• Operate a helpline for clients to deliver high-standard client care.
• Respond to client requests in line with service standards.
• Develop effective relationships with internal and external stakeholders.
• Maintain databases and logs of new claims within service levels.
• Review status of outstanding claims on an ongoing basis.

Skills

Claims Administration

Communication

Customer Service

Data Entry

Detail-Oriented

Microsoft Applications

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

QBE Insurance Group in Leeds is seeking a proactive Claims Administrator to support the claims team, ensuring accurate records and excellent client relations. Hybrid working arrangements apply, with time spent in the Leeds office and remote work as needed.

Responsibilities include processing claims, logging data, and maintaining effective stakeholder communication to uphold service standards. The role suits organised individuals with solid Excel/Office skills and a keen eye for detail.