Casualty Claims Specialist (Hybrid – Leeds)

QBE; Leeds; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

30 days holiday a year

Flexible working

Pension – employer contributions 10%

Private medical insurance

Family friendly policies – 26 weeks FT

Short term remote work abroad – up to

Sustainable investing

Cycle-to-Work

Job summary

QBE is seeking a Claims Adjuster - Casualty in Leeds with hybrid working to examine, evaluate and process claims estimates and paid values in line with policy terms and QBE philosophy.

You will investigate coverage and liability issues, triage files, reserve accurately and deliver a high standard of service to clients while collaborating with a market-leading team. Sponsorship may be considered for the right candidate.

Qualifications

• Experience within Commercial Claims handling or Fee Earner.
• Experience handling PI/casualty claims.
• Proven experience dealing with policy coverage.
• Experience dealing with liability negotiations.
• Able to efficiently handle own caseload.
• Excellent investigative skills.

Responsibilities

• Investigate and resolve Claims in order to provide excellent Claims handling service with minimal leakage.
• Identify and investigate coverage issues so as to ensure that the company’s liability is in line with its contractual commitments.
• Delivering a world class service to customers.
• Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly.
• Pro-actively owning transition of existing cases into the department.
• Managing ad-hoc claims reports for stakeholders as required.
• Team player, ready to be part of a market-leading claims team.
• Reserve accurately to ensure that the Company’s liability is clear at all times.
• Maintain efficient handling of their own caseload to ensure the prompt, timely and effective handling of Claims.
• Supporting projects which may be Operational Excellence, Analytics or Automation related

Skills

Case Management

Claims Administration

Claims Settlement

Collaboration Tools

Communication

Critical Thinking

Customer Service

Data Privacy

Insurance Policies

Negotiation

Problem Solving

Risk Assessments

Sound Judgment

Job description

QBE is seeking a Claims Adjuster - Casualty in Leeds with hybrid working to examine, evaluate and process claims estimates and paid values in line with policy terms and QBE philosophy.

You will investigate coverage and liability issues, triage files, reserve accurately and deliver a high standard of service to clients while collaborating with a market-leading team. Sponsorship may be considered for the right candidate.