Hybrid Change & Transformation Lead

Nationwide Group

United Kingdom

Hybrid

GBP 45,000 - 65,000

Full time

31 hours ago
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Job summary

Nationwide is seeking a transformation and change professional to lead initiatives across business services, improving customer experiences and operations. You'll collaborate with Workforce Capacity & Planning, Training, and Customer Journey Management to drive meaningful change.

The role supports a flexible, hybrid working model across the UK, with regular in-office collaboration and remote options where possible.

Job description

Nationwide is seeking a transformation and change professional to lead initiatives across business services, improving customer experiences and operations. You'll collaborate with Workforce Capacity & Planning, Training, and Customer Journey Management to drive meaningful change.

The role supports a flexible, hybrid working model across the UK, with regular in-office collaboration and remote options where possible.

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