Hybrid Central Operations & Admin Coordinator

Safestore Holdings PLC; Borehamwood; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Annual bonus

Sharesave scheme

25 days holiday

Pension scheme

Healthcare plan

Wellbeing program

Employee discounts

Assistance programme

Parental leave

Job summary

Safestore Holdings PLC is seeking a Central Operations Assistant to provide administrative and operational support to stores and Head Office in Borehamwood. You will act as the first point of contact for inquiries, cover reception, coordinate meetings and travel, and maintain records and reports for compliant operations.

The role demands strong organisational, communication, and customer-service skills, with attention to detail and the ability to work independently within a hybrid, fast-paced

Qualifications

• Previous experience in an administrative, operations support, coordination or office support role.
• Strong organisational and time management skills with the ability to prioritise competing demands.
• Excellent verbal and written communication skills.
• Strong customer service skills and a professional telephone manner.
• High level of accuracy and attention to detail.
• Experience producing reports and maintaining records.
• Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
• Ability to build effective working relationships with colleagues and external stakeholders.
• Ability to work independently, use initiative and solve problems proactively.
• Experience coordinating travel, meetings or office administration activities.

Responsibilities

• Provide administrative support to the Central Operations function and wider business.
• Act as a first point of contact for telephone, email and visitor enquiries.
• Provide reception and switchboard cover as required, ensuring calls and messages are handled professionally and efficiently.
• Coordinate meeting room bookings, visitor arrangements and office hospitality.
• Manage incoming and outgoing mail, deliveries and correspondence.
• Book and coordinate company travel and accommodation requirements.
• Maintain office stationery, supplies and refreshment stocks.
• Produce, distribute and maintain operational reports, records and databases.
• Monitor and maintain records relating to incidents, insurance claims and other operational activities.
• Support compliance monitoring activities and escalat issues as appropriate.
• Assist with company communications to stores and Head Office teams, ensuring information is clear and timely.
• Support fleet administration, including servicing, MOTs, insurance, taxation and repairs.
• Prepare correspondence, reports, agendas, meeting notes and other business documents.
• Maintain company contact information, emergency contact records and filing systems.
• Support stores and operational teams with administrative requests and operational queries.
• Maintain first aid supplies and coordinate replenishment when required.
• Provide cross-functional support across Central Operation Department and cover for colleagues during periods of absence, holidays or peak workload.
• Undertake any other duties reasonably required by management.

Skills

Admin experience

Organisational skills

Communication skills

MS Office

Attention to detail

Reporting

Travel coordination

Team player

Tools

Microsoft Office

Job description

Safestore Holdings PLC is seeking a Central Operations Assistant to provide administrative and operational support to stores and Head Office in Borehamwood. You will act as the first point of contact for inquiries, cover reception, coordinate meetings and travel, and maintain records and reports for compliant operations.

The role demands strong organisational, communication, and customer-service skills, with attention to detail and the ability to work independently within a hybrid, fast-paced