Hybrid Business Services & Data Coordinator

Sedgwick Claims Management Services Ltd; United Kingdom; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Self Invested Personal Pension (SIPP)

25 days holiday + bank holidays

Private healthcare

Life assurance

Employee assistance programme

Flexible benefits – car scheme, travel

Wellbeing and digital GP apps

Group Income Protection

Job summary

Sedgwick Claims Management Services Ltd in the United Kingdom is seeking a Business Services Executive to join our hybrid team. You will support the TPA division with essential administrative, reporting and operational duties across Liability, Property, Motor, and more, handling data, invoicing, and client communications.

You will work closely with Adjusters and operational teams to keep workflows smooth, produce client reports, and help manage workloads.

Qualifications

• Microsoft Office skills with proficiency in Word and Excel.
• Claims handling knowledge from instruction to conclusion.
• Data accuracy with attention to detail.
• Organisation and prioritisation to manage multiple tasks.
• Strong written and verbal communication skills.
• Self-motivated and able to work independently.
• Teamwork and initiative within a collaborative environment.
• Good time management under pressure.
• Hands-on approach to workload and customer support.
• Learning mindset and willingness to develop skills.

Responsibilities

• Prepare weekly data and management information reports.
• Assist with invoicing and billing processes.
• Monitor aged WIP and outstanding invoices.
• Manage tasks and incoming work; support payment authorisations.
• Use systems to produce client reporting and reconcile data.
• Respond to enquiries from clients, policyholders, claimants and brokers.
• Ensure work is allocated correctly and cases progressed to closure.
• Provide cover for SLT and train new team members on systems.
• Assist with data cleansing and process improvements.

Skills

MS Office

Claims handling

Data accuracy

Organisation & prioritisation

Communication skills

Self-motivated

Teamwork

Time management

Hands-on approach

Learning mindset

Tools

Business Objects

Hex

Darwin

Job description

Sedgwick Claims Management Services Ltd in the United Kingdom is seeking a Business Services Executive to join our hybrid team. You will support the TPA division with essential administrative, reporting and operational duties across Liability, Property, Motor, and more, handling data, invoicing, and client communications.

You will work closely with Adjusters and operational teams to keep workflows smooth, produce client reports, and help manage workloads.