Remote Claims Concierge

NEPSE Trading; United Kingdom; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Self Invested Personal Pension Scheme

Holiday allowance 25 days + bank hols

Flexible working from office or home

Private healthcare plan

Life assurance

Group Income Protection

SIPP

Employee assistance programme

Discounts on products and services

Job summary

Sedgwick in the United Kingdom is seeking a Claims Co-Ordinator to join remotely. You will set up new claims, triage cases, coordinate adjuster appointments and arrange contractors, delivering high-quality service to customers and policyholders.

With strong organisation, communication and IT skills, you will manage diaries, handle enquiries by phone and email, and work flexibly in a fast-paced environment while upholding service standards and professionalism.

Qualifications

• Customer service excellence when dealing with customers, clients and colleagues.
• Organisation and planning to manage multiple tasks and calendars.
• Attention to detail in capturing and entering claim information.
• Strong verbal and written communication to handle queries clearly.
• Experience in a professional office or administrative environment is advantageous.
• Knowledge of insurance processes and claims handling is beneficial.
• Proficient use of Microsoft Word and Excel, with data-entry accuracy.
• Ability to prioritise and balance competing workloads under deadlines.

Skills

Customer Service Excellence

Organisation & Planning

Attention to Detail

Communication Skills

Administrative Experience

Insurance Knowledge

IT Literacy

Prioritisation Skills

Multitasking Ability

Teamwork

Self-Motivation

Flexibility & Adaptability

Professionalism

GCSE Maths and English

Education

GCSE Maths and English (Grade C/4 or above)

Job description

Sedgwick in the United Kingdom is seeking a Claims Co-Ordinator to join remotely. You will set up new claims, triage cases, coordinate adjuster appointments and arrange contractors, delivering high-quality service to customers and policyholders.

With strong organisation, communication and IT skills, you will manage diaries, handle enquiries by phone and email, and work flexibly in a fast-paced environment while upholding service standards and professionalism.