Hybrid Operations & Data Specialist for TPA

Sedgwick; United Kingdom; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

SIPP pension

Holiday 25 days + bank holidays

Flexible working from office or home

Private healthcare

Job summary

Sedgwick in the United Kingdom is seeking a Business Services Executive to support our TPA division with admin, reporting, and operational tasks. You will help keep day-to-day activities running smoothly across Liability, Property, Motor, and related areas.

You’ll use systems such as Business Objects, Hex and Darwin to generate reports, monitor workflows, and assist with payment authorisations and data reconciliation. Collaboration with Adjusters and clients is a key part of the role.

Qualifications

• Microsoft Office and Excel proficiency.
• Strong data accuracy and data entry skills.
• Good organisation and prioritisation abilities.
• Excellent written and verbal communication.
• Self-motivated, independent worker with initiative.

Responsibilities

• Provide administrative, reporting and operational support across the TPA Liability, Property, Motor, Resource Solutions and IRT.
• Prepare weekly data and management information reports; support invoicing and billing.
• Monitor aged work in progress and outstanding invoices; manage tasks and incoming work.
• Assist with payment authorisations and data reconciliation; support teams with workload management.
• Use systems such as Business Objects, Hex and Darwin to produce client reporting and monitor activities.
• Collaborate with Adjusters and colleagues; respond to enquiries from clients, policyholders, claimants and brokers.
• Provide coverage for colleagues, assist with data cleansing and training new team members on systems and processes.

Skills

Microsoft Office proficiency

Data accuracy

Organisation & prioritisation

Communication skills

Self-motivation

Teamwork & initiative

Time management

Hands-on approach

Learning mindset

Customer service mindset

Tools

Business Objects

Hex

Darwin

Job description

Sedgwick in the United Kingdom is seeking a Business Services Executive to support our TPA division with admin, reporting, and operational tasks. You will help keep day-to-day activities running smoothly across Liability, Property, Motor, and related areas.

You’ll use systems such as Business Objects, Hex and Darwin to generate reports, monitor workflows, and assist with payment authorisations and data reconciliation. Collaboration with Adjusters and clients is a key part of the role.