Hybrid Business Operations & Strategy Analyst

HelloKindred; Telford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

HelloKindred in the United Kingdom is seeking a Business Operations Analyst to support leadership and operational delivery across Practice operations, with hybrid work and a BPSS clearance.

You will align operations with goals, contribute to governance, and drive efficiency, through collaboration with the Business Operations Partner and HR. This 6-month contract offers exposure to governance, forecasting, risk, and resourcing in a dynamic IT services environment.

Qualifications

• Experience in business operations, resource management, or stakeholder engagement.
• Strong organisational and problem-solving abilities.
• Excellent communication and relationship-building skills.
• Collaborative mindset and proactive when deputising.
• Experience supporting governance, reporting, and planning.

Responsibilities

• Align operations with goals to ensure seamless service delivery.
• Support governance frameworks and stakeholder communications.
• Identify opportunities to improve services and processes.
• Assist with financial forecasting, reporting, and capacity planning.
• Act as liaison to resolve issues and align priorities.
• Develop governance structures and strategic reporting.
• Coordinate HR processes and resourcing activities.
• Build relationships with stakeholders and anticipate needs.
• Deputise and take initiative when needed.

Skills

Business operations

Resource management

Stakeholder engagement

Organisation

Communication

Problem solving

Tools

MS Office

Job description

HelloKindred in the United Kingdom is seeking a Business Operations Analyst to support leadership and operational delivery across Practice operations, with hybrid work and a BPSS clearance.

You will align operations with goals, contribute to governance, and drive efficiency, through collaboration with the Business Operations Partner and HR. This 6-month contract offers exposure to governance, forecasting, risk, and resourcing in a dynamic IT services environment.