Hybrid Business Development Manager — Employer Partnerships

Serco Limited; Cardiff; Hybrid; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Company Car

Pension

Holidays

Health & wellbeing

Discounts

Job summary

Serco Limited in Wales is seeking a Business Development Manager to build and grow employer partnerships across the region. You will turn business needs into learner opportunities and ensure the right candidates are matched to roles, working with internal teams to deliver high-quality employment outcomes.

You should have proven sales, business development and employer engagement experience, plus NVQ Level 4 (or equivalent). Strong communication and analytical skills are essential.

Qualifications

• Proven experience in sales, business development and employer engagement.
• NVQ Level 4 (or equivalent) qualification.
• Understanding of the employability sector and current trends.
• Strong communication, negotiation and presentation skills.
• Data-driven mindset with analytical skills.
• Experience developing strategies and translating them into actionable plans.
• Strong organisation and time management; able to work independently and collaboratively.

Responsibilities

• Manage and develop a minimum of 10 key employer accounts within a specified sector, acting as the main point of contact and building trusted relationships.
• Promote Serco’s full employment, skills and training offer to grow existing accounts and position Serco as the partner of choice for new accounts, including pre- and post-employment support.
• Work closely with Resourcers to communicate employer expectations for effective screening and placements.
• Track and report on key metrics including placements, satisfaction, sustainability and repeat usage.
• Use data insights to improve account management, employer engagement and service quality.

Skills

Sales experience

Business development

Employer engagement

Account management

Negotiation

Education

NVQ Level 4

Job description

Serco Limited in Wales is seeking a Business Development Manager to build and grow employer partnerships across the region. You will turn business needs into learner opportunities and ensure the right candidates are matched to roles, working with internal teams to deliver high-quality employment outcomes.

You should have proven sales, business development and employer engagement experience, plus NVQ Level 4 (or equivalent). Strong communication and analytical skills are essential.