Hybrid Employability Skills Trainer

Serco; Cardiff; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Holidays: 25 days + BH

Pension: Up to 6%

Training and development: 1,100+ in‑h‑

Health and wellbeing

Discounts across retailers

Volunteer day

Employee networks

Job summary

Serco in Cardiff is seeking an Employability Skills Trainer to deliver learning that boosts confidence, builds practical skills, and supports people into sustainable employment, both in person and online.

You’ll run face‑to‑face workshops, online sessions, and one‑to‑one coaching, complete progress diagnostics, and work with Employment Coaches to design individual development plans and CEIAG, creating high‑quality learning materials.

Qualifications

• A minimum Level 3 teaching or employability qualification.
• Experience delivering employability programmes or adult education training.
• Strong knowledge of face‑to‑face and online teaching methods.
• Relevant industry experience in welfare to work.
• The ability to motivate unemployed participants with empathy, clarity, and care.
• Excellent communication, planning, and organisational skills.

Responsibilities

• Deliver employability skills to cohorts of learners through face‑to‑face workshops, online learning platforms, and remote systems.
• Lead engaging group sessions, workshops, and one‑to‑one support as required.
• Complete formative diagnostics of learner progress to ensure they’re on track to gain employment.
• Work with Employment Coaches to design individual development plans and provide effective Careers Education, Information, Advice and Guidance (CEIAG).
• Contribute to the creation, development, and review of high‑quality learning materials that enhance learner experience.
• Collaborate closely with colleagues across the Restart team to ensure our skills portfolio is delivered effectively.
• Support the coordination and marketing of programmes to enhance learner engagement.
• Maintain strong professional communication across Serco learning and partner networks.

Skills

Level 3 qualification

Employability training

Face-to-face teaching

Welfare to work

Empathy & motivation

Communication & organisation

Job description

Serco in Cardiff is seeking an Employability Skills Trainer to deliver learning that boosts confidence, builds practical skills, and supports people into sustainable employment, both in person and online.

You’ll run face‑to‑face workshops, online sessions, and one‑to‑one coaching, complete progress diagnostics, and work with Employment Coaches to design individual development plans and CEIAG, creating high‑quality learning materials.