Hybrid Business Analyst - Change & Processes

Damart UK; Bingley; Hybride; GBP 35 000 - 55 000; Plein temps

Résumé du poste

Damart UK is seeking a proactive Business Analyst to uncover opportunities, map requirements and help deliver practical change across the business. The role involves collaborating with stakeholders to understand challenges, gather requirements and translate them into clear deliverables.

You will map customer and colleague journeys, support system implementations and coordinate testing. A 12-month fixed-term hybrid pattern is offered, with in-office days at our Bingley headquarters Tue–Thu and

Qualifications

• Experience in a Business Analyst activities, Change Analyst or similar business improvement role.
• Strong stakeholder management and relationship-building skills.
• Excellent problem-solving and analytical abilities.
• Experience gathering and documenting business requirements and processes.
• Confidence facilitating workshops, meetings and discussions.
• The ability to manage multiple priorities within a fast-paced environment.
• Strong written and verbal communication skills.
• Experience working on business change, transformation or system implementation projects.
• Knowledge of project management methodologies such as PRINCE2, Agile or similar would be advantageous.

Responsabilités

• Partner with stakeholders across the business to understand challenges, identify opportunities and define solutions.
• Gather, analyse and document business requirements, ensuring business needs are translated into clear deliverables.
• Review and improve business processes to drive efficiency, customer experience and operational performance.
• Map and analyse customer and colleague journeys to identify pain points, opportunities and improvement initiatives
• Support the deliver of business change projects from concept through to implementation.
• Facilitate workshops, meetings and discussions to help drive decision-making and engagement.
• Produce high-quality project documentation, process maps, business cases and reporting.
• Coordinate and support testing activities to ensure solutions are fit for purpose.
• Monitor project progress, risks and dependencies, helping to keep initiatives on track.
• Act as a trusted advisor and champion for continuous improvement and change management across the organisation.

Connaissances

Stakeholder management

Requirements gathering

Workshops facilitation

Process improvement

Analytical thinking

Communication

Description du poste

Damart UK is seeking a proactive Business Analyst to uncover opportunities, map requirements and help deliver practical change across the business. The role involves collaborating with stakeholders to understand challenges, gather requirements and translate them into clear deliverables.

You will map customer and colleague journeys, support system implementations and coordinate testing. A 12-month fixed-term hybrid pattern is offered, with in-office days at our Bingley headquarters Tue–Thu and