Hybrid Assistant Property Manager — Growth Path to PM

Encore; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working (2 days in office, 3 at

Competitive salary

Job summary

Encore in London seeks an Assistant Property Manager to join the Estate Management team. You will support daily operations, engage with residents, coordinate maintenance, and maintain accurate records.

This role offers career growth toward a Property Manager position in 12–18 months, a hybrid work pattern (2 days in the office, 3 days remote), and a £30,000 annual salary. You will work with contractors and ensure safety and compliance while delivering excellent service.

Qualifications

• A good standard of education is essential.
• Property qualifications (e.g., IRPM Part 1) would be an advantage but not essential.
• Previous experience in customer service and contractor management is desirable.

Responsibilities

• Be the first point of contact for residents, handling queries, resolving issues, and keeping communication clear, friendly, and professional.
• Keep our property management system (Qube) fully up-to-date, ensuring all information is accurate and organised.
• Liaise with contractors, manage works orders, and ensure maintenance is completed on time and to a high standard.
• Ensure health & safety legislation and company policies are strictly followed, keeping estates safe and compliant.
• Help manage budgets, issue purchase orders, and assist with financial reporting to keep costs under control.

Skills

Customer service

Data management

Maintenance coordination

Health & Safety

Contractor management

Education

IRPM Part 1 (advantage)

Tools

Qube

Microsoft Office

Job description

Encore in London seeks an Assistant Property Manager to join the Estate Management team. You will support daily operations, engage with residents, coordinate maintenance, and maintain accurate records.

This role offers career growth toward a Property Manager position in 12–18 months, a hybrid work pattern (2 days in the office, 3 days remote), and a £30,000 annual salary. You will work with contractors and ensure safety and compliance while delivering excellent service.