Hybrid: Assessment Centre Coordinator & Customer Support

Maximus; Hull and East Yorkshire; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Maximus is seeking a Customer Service Representative in Hull to co-ordinate daily appointment sessions, greet customers, and support health assessments. The role mixes office and home tasks, with weekly travel to the Hull office required. You will manage referrals, support colleagues, and maintain secure documentation.

Strong English skills and attention to detail are essential. Ideal candidates have GCSEs including Maths & English, proficiency with Microsoft Office, and experience in admin or

Qualifications

• Demonstrated experience in administrative or customer service roles.
• Excellent written and verbal communication in English.
• Strong attention to detail and record-keeping.

Responsibilities

• Manage daily appointment sessions and reminders.
• Greet customers and coordinate travel arrangements as needed.
• Collaborate with health practitioners and other sites to ensure smooth assessments.
• Update and file records accurately in the in-house system.
• Provide professional service aligned with Maximus values.

Skills

Customer service

Administrative skills

Fluent English

Education

GCSEs including Maths & English

Tools

Microsoft Office

Job description

Maximus is seeking a Customer Service Representative in Hull to co-ordinate daily appointment sessions, greet customers, and support health assessments. The role mixes office and home tasks, with weekly travel to the Hull office required. You will manage referrals, support colleagues, and maintain secure documentation.

Strong English skills and attention to detail are essential. Ideal candidates have GCSEs including Maths & English, proficiency with Microsoft Office, and experience in admin or