Hybrid Applications Support Engineer | Networking Expert

Rise Technical Recruitment Ltd; Linlithgow; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

32 Days Holiday

Bonus

Shares

Healthcare

Income Protection

Flexible Working Hours

Pension

Job summary

Rise Technical Recruitment Ltd is seeking an Applications Support Engineer in Linlithgow with hybrid working options. You will support global customers, investigate complex networking issues, and collaborate with product development to drive root-cause resolutions and improvements.

The role offers opportunities to create documentation, provide training, and contribute to industry events, with a focus on networking fundamentals and analytical problem solving.

Qualifications

• Degree qualified in Engineering, Computer Science, Physics, Networking or similar.
• Good networking knowledge.
• Excellent analytical and troubleshooting skills.
• Experience in technical support, applications engineering or testing environments advantageous.
• Python scripting and IP networking experience beneficial.

Responsibilities

• Provide technical support to customers, partners and internal sales teams.
• Investigate complex networking and product-related issues.
• Work closely with Product Development to identify root causes and resolutions.
• Create technical documentation, application notes and training materials.
• Deliver technical presentations and customer training when required.

Skills

Networking knowledge

Analytical skills

Troubleshooting

Python scripting

IP networking

Education

Engineering/CS/Physics/Networking degree

Job description

Rise Technical Recruitment Ltd is seeking an Applications Support Engineer in Linlithgow with hybrid working options. You will support global customers, investigate complex networking issues, and collaborate with product development to drive root-cause resolutions and improvements.

The role offers opportunities to create documentation, provide training, and contribute to industry events, with a focus on networking fundamentals and analytical problem solving.