Hybrid Applications Support Analyst - Impactful Tech for Good

WEBRECRUIT; Greater London; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Life Insurance

Private Medical

Health Cash Plan

Employee Assistance

Season Ticket Loan

Cycle to Work

Professional Development

Salary Progression

Job summary

WEBRECRUIT is assisting a charitable professional body in London to recruit an Applications Support Analyst. The role offers hybrid working, a starting salary of £36,121 p/a, and 35 hours per week with an excellent benefits package.

You will support and improve core systems, resolve issues, maintain data quality, and work with suppliers to enhance services, delivering a strong user experience.

Qualifications

• Experience providing 2nd-line application support in a similar environment.
• Knowledge of SQL, reporting tools, or system configuration.
• Strong experience resolving incidents and service requests.
• Experience working with suppliers or 3rd party support teams.

Responsibilities

• Support and improve core business systems to ensure reliability and security.
• Resolve application issues and maintain data quality across users.
• Assist with system enhancements and liaise with suppliers.
• Deliver an excellent user experience and drive continuous improvement.

Skills

2nd-line support

SQL knowledge

Incident management

Third-party collaboration

Tools

Reporting tools

Job description

WEBRECRUIT is assisting a charitable professional body in London to recruit an Applications Support Analyst. The role offers hybrid working, a starting salary of £36,121 p/a, and 35 hours per week with an excellent benefits package.

You will support and improve core systems, resolve issues, maintain data quality, and work with suppliers to enhance services, delivering a strong user experience.