Hybrid Administrative & Front Desk Coordinator

Devon Partnership NHS Trust; Highweek; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

Devon Partnership NHS Trust is seeking a Business Support Administrator for the Teignbridge TALKWORKS Team in NHS Talking Therapies. The role supports reception at Sherborne House, handles referrals, manages appointments, and coordinates with the TALKWORKS teams.

The post offers 25.5 hours per week with potential home working on one day. The ideal candidate will have a friendly, empathic approach, good telephone manners, and a commitment to local services.

Qualifications

• Experience in handling referrals and bookings.
• Strong telephone and reception skills.
• Able to work flexibly in a hybrid role.

Responsibilities

• Process incoming referrals to TALKWORKS.
• Cover reception at Sherborne House.
• Answer calls from patients and professionals.
• Book, cancel and amend appointments.
• Liaise with TalkWorks teams and estates.
• Ensure building operations and business continuity.
• Collaborate with clinicians and admin team.
• Conduct site inductions and general admin tasks.
• Act as First Aider and Fire Warden.
• Attend team meetings and events.

Skills

Teamwork

Telephone etiquette

Customer service

Empathy

Communication

Job description

Devon Partnership NHS Trust is seeking a Business Support Administrator for the Teignbridge TALKWORKS Team in NHS Talking Therapies. The role supports reception at Sherborne House, handles referrals, manages appointments, and coordinates with the TALKWORKS teams.

The post offers 25.5 hours per week with potential home working on one day. The ideal candidate will have a friendly, empathic approach, good telephone manners, and a commitment to local services.