Hybrid Admin & Business Support Specialist | Flexible Hours

Government of The United Kingdom; Tees Valley; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

34 days annual leave

Hybrid working

Flexible working hours

Local Government Pension Scheme

Salary sacrifice schemes

Health and wellbeing platform

Staff network groups

Job summary

The Meadowgate Centre in Eston is seeking a proactive Business Support Assistant to provide administrative and front-of-service support, maintain records, respond to enquiries, and handle mail.

This role involves processing invoices and payroll, updating databases, mentoring colleagues, and delivering excellent customer service to internal and external stakeholders, with some weekend rota.

Qualifications

• Organised, customer-focused individual with excellent administrative and front-of-service skills.
• Experience with business support and working within public services.
• Weekend work on a rota may be required.

Responsibilities

• Maintaining accurate records and filing systems.
• Processing and updating information across electronic databases.
• Processing invoices and payroll.
• Responding to telephone, face-to-face and written enquiries.
• Sorting and distributing incoming and outgoing mail.
• Supporting colleagues and mentoring team members.
• Providing excellent customer service to internal and external stakeholders.

Skills

Administrative skills

Customer service

Data entry

Records management

Job description

The Meadowgate Centre in Eston is seeking a proactive Business Support Assistant to provide administrative and front-of-service support, maintain records, respond to enquiries, and handle mail.

This role involves processing invoices and payroll, updating databases, mentoring colleagues, and delivering excellent customer service to internal and external stakeholders, with some weekend rota.