Business Support Assistant - Meadowgate

Government of The United Kingdom; Tees Valley; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

34 days annual leave

Hybrid working

Flexible working hours

Local Government Pension Scheme

Salary sacrifice schemes

Health and wellbeing platform

Staff network groups

Job summary

The Meadowgate Centre in Eston is seeking a proactive Business Support Assistant to provide administrative and front-of-service support, maintain records, respond to enquiries, and handle mail.

This role involves processing invoices and payroll, updating databases, mentoring colleagues, and delivering excellent customer service to internal and external stakeholders, with some weekend rota.

Qualifications

• Organised, customer-focused individual with excellent administrative and front-of-service skills.
• Experience with business support and working within public services.
• Weekend work on a rota may be required.

Responsibilities

• Maintaining accurate records and filing systems.
• Processing and updating information across electronic databases.
• Processing invoices and payroll.
• Responding to telephone, face-to-face and written enquiries.
• Sorting and distributing incoming and outgoing mail.
• Supporting colleagues and mentoring team members.
• Providing excellent customer service to internal and external stakeholders.

Skills

Administrative skills

Customer service

Data entry

Records management

Job description

As a Business Support Assistant, you will play a vital role in providing high-quality administrative and business support services. You will be responsible for maintaining records, processing information, updating databases, responding to enquiries, handling correspondence, and ensuring the smooth operation of day-to-day administrative systems.,

• Maintaining accurate records and filing systems.
• Processing and updating information across electronic databases.
• Processing invoices and payroll
• Responding to telephone, face-to-face and written enquiries.
• Sorting and distributing incoming and outgoing mail.
• Supporting colleagues and mentoring team members.
• Providing excellent customer service to a wide range of internal and external stakeholders.
  The Meadowgate Centre in Eston is looking to Recruit a Business Support Assistant who is an organised, customer-focused individual with excellent administrative and front of service skills, The Ideal Postholder will have previous experience with business support and working within public services.
  The business support assistant with work as part of a rata pattern incorporating some weekend working

We offer a range very attractive Employee Benefits and Rewards including

• Generous annual leave of up to 34 days per year
• Hybrid Working (where appropriate)
• Flexible working hours (where appropriate)
• Membership of the Local Government Pension Scheme
• Access to numerous other salary sacrifice schemes
• Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
• A range of Staff Network groups

For more details: https://www.redcar-cleveland.gov.uk/jobs-and-careers/benefits-and-rewards