Hybrid Account Manager: Client Growth, Projects & Bonus

Acosta, Inc.; Woking; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company discretionary bonus

Life Assurance 4x annual salary

Income protection

Health benefits – BUPA

Pension contributions

25 days annual leave + bank holidays

Volunteer day

Job summary

Flexforce, part of Acosta Europe, is seeking an Account Manager in Woking for a hybrid role (minimum 3 days in the office). You will build strong client relationships, manage projects end-to-end, and drive growth across a diverse client portfolio.

The role offers a salary of £35,000–£40,000 per annum, plus a 10% discretionary bonus. Permanent, full-time, 37.5 hours weekly with a focus on commercial delivery and KPI attainment.

Qualifications

• Experience in Account Management, Client Services, Field Marketing, Retail Operations, or Project Management.
• Strong commercial awareness and financial understanding.
• Excellent relationship-building and stakeholder management skills.
• Highly organised with the ability to manage multiple projects.
• Strong analytical and reporting capability.
• Advanced Excel skills and confidence with data.
• Thrives in a fast-paced, client-focused environment.
• Experience in FMCG, retail, outsourced sales, field marketing, or agency environments advantageous.

Responsibilities

• Build and develop strong, long-term client relationships.
• Act as the primary point of contact across your account portfolio.
• Develop account growth plans and identify new business opportunities.
• Support proposal development, pricing, and commercial negotiations.
• Lead the end-to-end mobilisation and delivery of field marketing and retail projects.
• Manage timelines, resources, risks, and deliverables.
• Ensure projects meet KPIs, SLAs, and client expectations.
• Conduct post-campaign reviews and recommend improvements.
• Own revenue, margins, and profitability across accounts.
• Develop forecasts, budgets, and resource plans.
• Support invoicing, purchase orders, and financial reconciliations.
• Monitor performance and take corrective action.
• Analyse campaign data and present insights to stakeholders.
• Collaborate with Operations, Recruitment, Finance, Insight, HR, and Compliance teams.

Skills

Relationship building

Commercial awareness

Organised

Stakeholder management

Analytical reporting

Client management

Tools

Excel

Job description

Flexforce, part of Acosta Europe, is seeking an Account Manager in Woking for a hybrid role (minimum 3 days in the office). You will build strong client relationships, manage projects end-to-end, and drive growth across a diverse client portfolio.

The role offers a salary of £35,000–£40,000 per annum, plus a 10% discretionary bonus. Permanent, full-time, 37.5 hours weekly with a focus on commercial delivery and KPI attainment.