Hybrid 2nd Line IT Support Engineer (MSP)

Opus Recruitment Solutions Limited; Hale Barns; Hybrid; GBP 28.000 - 32.000; Vollzeit

Zusammenfassung

Opus Recruitment Solutions Limited is recruiting for a 2nd line support engineer on a 3-month contract, offering a daily rate of £150-£175 and Outside IR35. The role is hybrid, with three days on-site at UK offices (Glasgow, Manchester, Newcastle, Bristol or Maidenhead) and two days remote.

You will provide MS 365 administration and troubleshooting, support Exchange Online, email security and mail flow, manage Entra ID and Active Directory users, and resolve networking issues (DNS, DHCP, VPNs)

Qualifikationen

• 2nd line IT support experience within an MSP environment.
• Strong Microsoft 365 administration and troubleshooting experience.
• Experience supporting Exchange Online, email security, and mail flow.
• Knowledge of Entra ID, Active Directory, and user management.
• Experience troubleshooting networking issues including DNS, DHCP, and VPNs.
• Excellent customer service skills with strong ticket management experience.

Kenntnisse

2nd Line IT support MSP

Microsoft 365 administration

Exchange Online & mail flow

Entra ID & Active Directory

DNS/DHCP/VPN troubleshooting

Customer service & ticket management

Jobbeschreibung

Opus Recruitment Solutions Limited is recruiting for a 2nd line support engineer on a 3-month contract, offering a daily rate of £150-£175 and Outside IR35. The role is hybrid, with three days on-site at UK offices (Glasgow, Manchester, Newcastle, Bristol or Maidenhead) and two days remote.

You will provide MS 365 administration and troubleshooting, support Exchange Online, email security and mail flow, manage Entra ID and Active Directory users, and resolve networking issues (DNS, DHCP, VPNs)