Hybrid 2nd-Line IT Support Engineer
WSR - Working Solutions Recruitment
14 days+
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Job summary
A leading recruitment agency in the United Kingdom is seeking a Technical Support Specialist to join an IT team. The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes. Ideal candidates should have strong Windows/macOS skills and experience with Microsoft 365. This full-time, hybrid position allows for a dynamic work environment, enhancing your IT career.
Qualifications
- Strong Windows/macOS and networking skills.
- Hands-on experience with Microsoft 365, AD, and cloud tech.
Responsibilities
- Deliver top-notch 1st & 2nd line support.
- Troubleshoot, configure, and optimise IT systems.
- Manage tickets, improve processes, and document solutions.
Skills
Strong Windows/macOS and networking skills
Confident communicator
Hands-on experience with Microsoft 365
Cloud technology
Job description
A leading recruitment agency in the United Kingdom is seeking a Technical Support Specialist to join an IT team. The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes. Ideal candidates should have strong Windows/macOS skills and experience with Microsoft 365. This full-time, hybrid position allows for a dynamic work environment, enhancing your IT career.
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