Hyb Administrator

Cardiff University; Romford; Hybrid; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Flexible working

Job share arrangements

Job summary

Cardiff University is seeking an organised and proactive Hyb Administrator to join our Education Operations team. The role provides high-quality administrative support across the student lifecycle, acting as a first point of contact for students, academic colleagues and professional services staff.

Working part time (31.5 hours per week) on a fixed-term basis for 12 months, you will manage enquiries, maintain accurate records and support delivery of student and academic activities,

Qualifications

• Experience working in an administrative environment.
• Strong organisational and communication skills.
• Ability to manage multiple priorities effectively.
• Customer-focused with proactive problem-solving.

Responsibilities

• Provide high-quality administrative support across the student lifecycle.
• Act as a point of contact for students, academic colleagues and professional services staff.
• Manage enquiries and maintain accurate records.
• Support the delivery of student and academic activities.
• Coordinate communications and events.
• Contribute to continuous improvement of services.

Skills

Organisational skills

Communication skills

Prioritisation

Customer focus

IT systems proficiency

Data accuracy

Problem solving

Job description

We are seeking an organised and proactive Hyb Administrator to join our Education Operations team. In this varied role, you will provide high-quality administrative support across the student lifecycle, acting as a key point of contact for students, academic colleagues and professional services staff. You will manage enquiries, maintain accurate records, support the delivery of student and academic activities, coordinate communications and events, and contribute to the continuous improvement of services., The post is part time (31.5 hours per week) and fixed term for 12 months.

The successful candidate will have experience working in an administrative environment, strong organisational and communication skills, and the ability to manage multiple priorities effectively. You will be customer-focused, confident using a range of IT systems, able to work accurately with data, and have a proactive approach to problem-solving. Experience of working within the education sector or supporting students would be advantageous.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We especially welcome and encourage applications from those under-represented groups within the University workforce, such as those who identify as LGBT+, Ethnic Minority or those with disabilities. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.