HVAC Technical Support Engineer

Carrier Climate Solutions Transportation; Plymouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in energy-efficient air conditioning is seeking a Technical Support Engineer in Plymouth. The role involves providing technical support for heat pump products, assisting customers with installations, and delivering training. Ideal candidates will have an engineering background and strong communication skills.

Benefits

Competitive salary dependent on experience

Internal training provided

25 days holidays plus bank holidays

Company pension scheme

Employee scholarship scheme

Career progression opportunities

Qualifications

• Practical knowledge of air source heat pumps or ability to learn.
• Ability to interpret legislation and testing documents.
• Confidence to work independently and as part of a team.

Responsibilities

• Support customers with installation and commissioning of heat pumps.
• Provide pre and post-sales technical support.
• Prepare and present technical product training.

Skills

Communication

Technical Support

Problem Solving

Education

Electrical or Mechanical Engineering Degree

Tools

Microsoft Office

Job description

1 month ago Be among the first 25 applicants

Country

United Kingdom

Location:

TCUK Plymouth, Porsham Close, Belliver Industrial Estate, Plymouth, Devon PL6 7DB UK

Role: Technical Support Engineer

Location: Plymouth, UK

Contract type: Full time, permanent

Carrier Residential & Light Commercial (CRLE), now has an exciting opportunity for a confident, self-starting, engineer to join the technical team in Plymouth, Devon UK. The main goal for the role is to provide technical support for Toshiba branded range of Heat Pump products for our European customers including the UK.

We welcome applications from both experienced engineers and post graduate engineers with either an electrical, mechanical or communication background, who live within a commutable distance of Plymouth, Devon.

Responsibilities

• Supporting customers with the Installation and commissioning of heat pumps, including help on selection and commissioning of control devices (BMS).
• Providing pre and post sales technical support to our European and UK customers, covering all Heat pump products (VRF, LC Residential, Air 2 Water)
• Preparing and presenting technical product training to EMEA customers.
• Liaising with internal members as necessary to resolve technical issues.
  
  

Requirements

• Practical knowledge and expertise with air source heat pumps or the ability to demonstrate the capability to learn - (graduate engineer: electrical or mechanical degree)
• Ability to interpret and understand current & new legislation and testing documents.
• Ability to communicate at all levels.
• Confidence to work independently as well as part of a team.
• Good working knowledge and understanding of Microsoft office tools i.e. Outlook, Excel, PowerPoint & Word.
• Ability to travel both domestically and internationally.
• Valid UK driving license.
  
  

Benefits

• Competitive salary dependant on experience
• Internal training provided.
• 25 days holidays plus bank holidays, plus option to purchase additional days
• Company pension scheme
• Employee scholarship scheme
• Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
• The opportunity to work at a global industry leading organisation.
• Opportunity to shape the future of a high-performing technical team.
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
  
  

About Us

Carrier is a worldwide leader in the design and manufacture of energy-efficient air conditioning systems. Our products are supplied globally, with a range that encompasses VRF, Split Systems, Air source heat pumps, Air to Water Heat Pump (A2W) systems and controls.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wholesale Building Materials

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