HVAC Service & Maintenance Contracts Manager

Haitch Recruitment; Birstall; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Company car

Company phone

Company laptop

Private medical insurance

Job summary

Haitch Recruitment seeks an experienced Service & Maintenance Contracts Manager to oversee existing HVAC service and maintenance contracts, while identifying opportunities to grow recurring revenue. You will coordinate with clients, engineers, and subcontractors to deliver contracts efficiently, commercially, and to a high standard.

The role emphasises building strong client relationships and managing contract budgets, with a focus on driving profitability and service excellence within a growing

Qualifications

• Experience in HVAC service and maintenance contracts management.
• Strong ability to build and maintain client relationships.
• Commercial awareness and ability to manage budgets and profitability.

Responsibilities

• Oversee existing HVAC service and maintenance contracts from start to finish.
• Review, negotiate and finalise contracts with clients, suppliers and subcontractors.
• Build and maintain long-term client relationships and act as main point of contact for service contracts.
• Monitor contract performance, ensuring timely delivery within budget and quality standards.
• Identify risks and implement solutions; ensure compliance with legislation and company policies.

Skills

HVAC contracts

Client management

Commercial acumen

Job description

HVAC Service & Maintenance Contracts Manager

Salary & Benefits

• £55,000 – £65,000 per annum, depending on experience
• Company car
• Company mobile phone
• Company laptop
• Private medical insurance
• 40 hours per week
• 25 days annual leave + bank holidays
• Opportunity to play a key role in the growth and development of a growing HVAC service and maintenance division

About the Company

A growing and established HVAC services business is expanding its service and maintenance offering and is looking to appoint an experienced Service & Maintenance Contracts Manager.

The business has experienced significant growth and is investing in its people, systems and service offering. This is an excellent opportunity for a Service & Maintenance Contracts Manager to take a key role in developing existing contracts, strengthening client relationships and helping grow the service and maintenance division.

The Role

As Service & Maintenance Contracts Manager, you will be responsible for overseeing existing HVAC service and maintenance contracts while also identifying opportunities to develop new business and increase recurring revenue.

You will work closely with clients, engineers, subcontractors and internal teams to ensure contracts are delivered efficiently, commercially and to a consistently high standard.

Key Responsibilities

• Manage existing HVAC service and maintenance contracts from initial agreement through to completion.
• Review, negotiate and finalise contracts with clients, suppliers and subcontractors.
• Build and maintain strong, long-term client relationships.
• Act as the main point of contact for clients across service and maintenance contracts.
• Monitor contract performance, ensuring works are completed on time, within budget and to the required quality standards.
• Work closely with engineers and subcontractors to ensure effective service delivery.
• Identify contractual, operational and commercial risks and implement appropriate solutions.
• Ensure contracts comply with relevant legislation, regulations and company policies.
• Manage contract budgets, monitor expenditure and maintain profitability.
• Track KPIs and regularly review the performance of contracts and service delivery.
• Identify opportunities to improve contract margins and overall service performance.
• Develop existing client accounts and identify opportunities for additional works and services.
• Support business development activities and help increase the company's recurring service and maintenance revenue.
• Identify and implement improvements to contract management processes and service delivery.

About You

The ideal candidate will have previous experience in a Contracts Manager, Service & Maintenance Contracts Manager, Account Management or similar position within the HVAC, building services or engineering sector.

You will be commercially minded, highly organised and confident dealing with clients, engineers, subcontractors and senior stakeholders. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple contracts and priorities effectively.

Experience within HVAC service and maintenance is highly desirable, particularly where you have a strong understanding of contract management, client relationships and commercial performance.

This Service & Maintenance Contracts Manager position offers an excellent opportunity for an experienced professional to join a growing business, take ownership of a developing service and maintenance division and play a key role in its continued expansion.