HVAC Service Delivery Coordinator – KPI-Driven with Benefits

Airco Refrigeration and Air Conditioning Ltd; Sheffield; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Enhanced Holidays

Birthday Day off

Long Service Awards

Enhanced Sick Pay

Cycle-to-work Scheme

Referral Scheme

Home Support

Health Cash Plans

Performance bonus Scheme

Training and Continuous Professional Development

Opportunities to progress within the business

Long Service Rewards

Job summary

A leading HVAC service provider in Sheffield seeks a Service Delivery Coordinator to oversee routine maintenance schedules aligned with client requirements. The ideal candidate will have over two years’ experience in a similar role, complemented by excellent IT and organisational skills. Responsibilities include managing client interactions, preparing quotes, and ensuring compliance with service level agreements. The role offers competitive salary, performance bonuses, and opportunities for professional development.

Qualifications

• Over two years of experience in a similar role, ideally within the HVAC/Gas industry.
• Proven experience in managing your own workload and adjusting priorities as needed.
• Ability to continuously review working practices, looking for improvements.

Responsibilities

• Coordinate with clients to schedule Planned Preventative Maintenance (PPM).
• Prepare and compile comprehensive and detailed quotes for HVAC services.
• Monitor and track the progress of works to ensure completion within client KPIs.

Skills

Excellent IT skills

Strong organisational skills

Attention to detail

Ability to multitask

Self-motivated

Tools

Microsoft Excel

Job description

A leading HVAC service provider in Sheffield seeks a Service Delivery Coordinator to oversee routine maintenance schedules aligned with client requirements. The ideal candidate will have over two years’ experience in a similar role, complemented by excellent IT and organisational skills. Responsibilities include managing client interactions, preparing quotes, and ensuring compliance with service level agreements. The role offers competitive salary, performance bonuses, and opportunities for professional development.