HVAC Account Manager - Service Delivery & Scheduling

Barlows Ltd; Oldham; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

20 days paid holiday plus bank holidays

Additional loyalty holidays

Supportive working environment

Training and career development opportunities

Job summary

A mechanical/HVAC company in Oldham is seeking an experienced Account Manager to ensure a smooth customer journey from first contact to job completion. The role involves responding to client enquiries, coordinating work schedules, and maintaining high service levels. Candidates should have excellent communication skills and proficiency in Microsoft Office. This full-time position offers a salary between £27,000 and £30,000 per year, alongside various benefits including paid holidays and career development opportunities.

Qualifications

• Experience in a similar role is essential.
• Ability to manage time effectively across various tasks.

Responsibilities

• Respond to initial client enquiries via phone and email.
• Coordinate engineers’ work schedules.
• Ensure KPIs are monitored and updated.

Skills

Effective work in a fast-paced environment

Excellent time management

Strong communication skills

Competent with Outlook and Microsoft Office

Highly organised with strong attention to detail

Education

A-Level or equivalent

Tools

Microsoft Office

Excel

Job description

A mechanical/HVAC company in Oldham is seeking an experienced Account Manager to ensure a smooth customer journey from first contact to job completion. The role involves responding to client enquiries, coordinating work schedules, and maintaining high service levels. Candidates should have excellent communication skills and proficiency in Microsoft Office. This full-time position offers a salary between £27,000 and £30,000 per year, alongside various benefits including paid holidays and career development opportunities.