Human Resources Officer

Gordon Ramsay Restaurants; London Borough of Lambeth; Hybride; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

50% staff discount on food & drinks

30% Friends & Family discount

Wage access via Stream

World-class training & development

Career progression across multi-site品牌

Résumé du poste

Gordon Ramsay Restaurants is seeking a proactive HR Officer to join our People team. Based in our Support Office with regular travel to London restaurants, you will manage employee relations, end-to-end casework, and advisory support for restaurant managers.

You’ll deliver training, drive data-driven insights, and uphold compliant HR practices across sites. You will partner with Senior People Partners and multi-site leaders to embed policy, support performance, and optimise HR processes in a

Qualifications

• Proven experience in a dynamic multi-site People Team within a high-volume business.
• Expertise in employee relations, case management and issue resolution.
• Strong collaboration with restaurant management and support office teams.

Responsabilités

• Lead investigations into employee relations issues and resolve cases promptly.
• Deliver engaging HR training to upskill management teams on processes.
• Advocate HR best practices and streamline local HR processes.
• Produce People Analytics to support business decisions aligned with strategy.
• Own HR reporting and provide updates with key metrics to leadership.
• Maintain accurate data in People Systems (Fourth) at local level.

Connaissances

Employee relations

Data-driven decisions

Stakeholder management

Communication

Coaching

Integrity

Hospitality interest

Description du poste

Gordon Ramsay Restaurants is the restaurant business of internationally renowned, multi-Michelin starred chef Gordon Ramsay. Gordon Ramsay Restaurants operate string of successful restaurants and dining destinations globally from michelin stars to relaxed all day dining, from the UK and France to Dubai, Singapore and the United States.

We’re on the hunt for a proactive, credible HR Officer to join our Gordon Ramsay Restaurants People function, playing an integral role in delivering a best in class people experience, reporting into the Senior People Partner.

This position will be based in our Support Office with regular travel to London restaurants.

This will be a hands-on generalist role that calls for someone who is comfortable with managing employee relations, end to end case management and advising our manager’s to support performance of our people. You’ll support the People Partners with day-to-day People Operations; partnering and advising our Restaurant Management teams to ensure the embedding of effective, compliant and professional local HR practices.

Key responsibilities:

• Conduct thorough investigations into Employee Relations issues and provide timely and effective resolution of cases.
• Upskill our management teams by delivering engaging and informative training sessions on HR processes.
• Champion HR best practices by staying informed on industry standards, internally advocating for their adoption, and collaborating with stakeholders to enhance and streamline HR processes
• People Analytics that will enable us to make smart, well-informed people-related business decisions aligned with the wider People Strategy.
• Managing our HR reporting – case logs, trackers, trend reports and updates for leadership team
• Manage our HR Reporting by maintaining accurate and up-to-date case logs, trackers, and trend reports to generate regular updates for the leadership team, highlighting key HR metrics and trends.
• Management of our People Systems (Fourth) to ensure all information is updated correctly ensuring proper usage at a local level and maintaining accurate data.

About you:

• Proven experience of working in a dynamic and fast-paced People Team within a multi-site high volume business
• Make data-driven recommendations to enhance business performance.
• Expertise in providing effective employee relations advice, case management and resolution of complex issues.
• Effectively communicate and collaborate with stakeholders, including restaurant management teams, Senior Operations Teams and wider Support Office departments.
• Ability to connect quickly and build positive relationships with our teams.
• Strong coaching skills to develop and empower our teams at all levels
• Championing honesty and integrity as essential qualities
• Strong communication skills both written & verbal with the ability to confidently convey complex HR concepts in a clear and informative way.
• A passion for restaurants, food and hospitality and an understanding of the unique challenges as part of a fast paced people team within the sector

What’s in it for you:

• Competitive Pay Rate
• A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses
• 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & coursesEmployees can instantly access up to 50% of basic wages earned before payday via Stream
• Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply)
• Access to our world-class training & development opportunities globally
• Progress your career through a multi-site and multi-brand, best in class global restaurant group
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment
• Preferential Room Rates at Gordon Ramsay Restaurants partner hotel
• MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.