Human Resource Generalist

British Airways; United Kingdom; Hybrid; GBP 73,000 - 90,000; Full time

Job summary

A leading global airline seeks an experienced HR Generalist to provide comprehensive HR support. This hybrid role involves managing HR systems, compliance reporting, and support for payroll and benefits. The ideal candidate will have strong HR policy knowledge and proficiency in HRIS platforms like ADP. Collaboration with cross-functional teams and the opportunity for international travel make this position exciting. A competitive salary range of $98,627 - $120,544 is offered, commensurate with experience.

Qualifications

• Solid understanding of HR policies, procedures, and compliance requirements.
• Experience managing benefits programmes.
• Strong reporting, data analysis and HR administration skills.

Responsibilities

• Providing consistent, high‑quality HR support on policies, processes and systems.
• Advising and guiding managers and colleagues.
• Managing HR systems and digital records.
• Preparing compliance reports and supporting regulatory obligations.
• Supporting daily queries related to Payroll, Benefits and Retirees.

Skills

HR policies understanding

Experience with HRIS platforms

Knowledge of employment law

Strong reporting and data analysis

Tools

ADP

Job description

British Airways is one of the world's leading global premium airlines serving almost 40 million customers a year, travelling to over 180 destinations in more than 70 different countries worldwide.

Currently, British Airways has an exciting opportunity open for a HR GENERALIST. This position will be based at NEW YORK (hybrid).

The base salary range for this position is $98,627 - $120,544 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting.

As an HR Generalist, you’ll be a trusted first‑line People expert—providing accurate HR guidance, managing data qp, and ensuring colleagues receive timely, high‑quality support. You’ll work across a broad range of HR activities, from process optimisation and compliance reporting to benefits administration and HR systems management.

You will play a key role in:

• Providing consistent, high‑quality HR support on policies, processes and systems
• Advising and guiding managers and colleagues, ensuring queries are resolved at first contact whenever possible
• Managing HR systems and digital records, including ADP, to keep colleague lifecycle data accurate and compliant
• Preparing compliance reports and supporting legislative, regulatory and CBA‑related obligations
• Monitoring vendor interfaces and escalating issues where needed
• Supporting daily queries related to Payroll, Benefits and Retirees
• Acting as a key contact for benefits administration, including Workers’ Compensation, 401k, Pension, Leaves and Life Insurance
• Maintaining union‑related records including seniority lists, job bids and pay calendars
• Assisting with immigration and international assignment processes
• Contributing to continuous improvement and process‑enhancement initiatives

What you’ll bring

We’re looking for a credible HR professional who brings strong judgement, meticulous attention to detail and the confidence to handle sensitive situations with integrity.

You’ll be naturally curious, proactive and solutions‑focused, with the ability to collaborate effectively and stay highly organised in a fast‑moving environment. Your pragmatic, context‑aware decision‑making will help you navigate challenges with ease, while your excellent written and verbal communication skills概 ensure you deliver an outstanding service to colleagues and stakeholders at every touchpoint.

Experience & Expertise

• Solid understanding of HR policies, procedures, and compliance requirements
• Experience working with HRIS platforms, ideally ADP
• Knowledge of employment law, data protection, and confidentiality requirements
• Experience managing benefits programmes
• Strong reporting, data analysis and HR administration skills

Why British Airways?

At BA, you’ll be part of a People team where your work truly matters. You’ll collaborate with HR Business Partners, Centres of Expertise, International HR and cross‑functional teams to deliver impactful HR support across North AmericaTurkmen. You’ll be encouraged to grow, develop, and contribute to initiatives that shape the colleague experience.

Some international travel to the United Kingdom will be expected as part of the role and your development.

You must have employment authorisation to work in the United States

We are an Aspiratory Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Any queries please contact [e-mail]