Hub Operations & Membership Lead

The Padel Hub; Manchester; Presencial; GBP 28.000 - 42.000; Jornada completa

Descripción de la vacante

The Padel Hub in Manchester seeks an Assistant Hub Manager to welcome players, drive membership, and support coaching programmes while assisting with overall club needs. You will play a key role in building a thriving padel community from the ground up and lead the front‑of‑house team to deliver outstanding member experiences.

You will manage rosters, stock control, member queries, and events, while promoting hub participation and ensuring safe, smooth operations.

Responsabilidades

• Lead, motivate and support the hub team to create a positive, high-performing environment.
• Create staff rotas and manage attendance to ensure smooth operations.
• Handle stock control and club purchasing to support hub needs.
• Manage membership queries and ensure members feel valued and engaged.
• Plan and coordinate events, tournaments, socials and open days.
• Coordinate corporate events with Head of Corporate Sales & Events Team.
• Deliver an exceptional experience for members, players and guests.
• Drive front-of-house bookings and maintain smooth operations.

Conocimientos

Team leadership

Customer service

Staff scheduling

Event planning

Descripción del empleo

The Padel Hub in Manchester seeks an Assistant Hub Manager to welcome players, drive membership, and support coaching programmes while assisting with overall club needs. You will play a key role in building a thriving padel community from the ground up and lead the front‑of‑house team to deliver outstanding member experiences.

You will manage rosters, stock control, member queries, and events, while promoting hub participation and ensuring safe, smooth operations.