Padel Hub Lead: Community, Events & Growth (Manchester)

The Padel Hub; Manchester; On-site; GBP 35,000 - 52,000; Full time

Job summary

The Padel Hub in Manchester is seeking a dynamic Hub Manager to lead our growing local community. You will be the face of the hub, driving day-to-day operations, bookings, events, and member experience with energy and pride.

You’ll develop a customer-first culture, manage a team, and collaborate with marketing and recruitment to grow membership and participation in padel across the area. This on-site role offers real development opportunities as we expand nationwide, with a competitive salary

Qualifications

• Management experience in customer-facing environments (sport, hospitality, fitness, leisure, retail or similar).
• Proven ability to lead teams and drive a high-performance culture.
• Strong interpersonal skills and ability to build rapport with members and partners.

Responsibilities

• Be the face and heartbeat of the hub, welcoming members, players, guests and partners.
• Lead a customer-first culture where service excellence is standard.
• Manage, motivate and support your team to perform at a high level.
• Run day-to-day operations: scheduling, bookings, events and hub standards.
• Collaborate with central Marketing, Operations and Recruitment teams to elevate the hub experience and drive growth.
• Host events, tournaments and community activities that strengthen hub culture.
• Grow membership, usage and awareness of padel in the local area.

Skills

Leadership

Team management

Customer service

Operations management

Event planning

Community engagement

Job description

The Padel Hub in Manchester is seeking a dynamic Hub Manager to lead our growing local community. You will be the face of the hub, driving day-to-day operations, bookings, events, and member experience with energy and pride.

You’ll develop a customer-first culture, manage a team, and collaborate with marketing and recruitment to grow membership and participation in padel across the area. This on-site role offers real development opportunities as we expand nationwide, with a competitive salary