Padel Hub Leader — Community & Events Manager

The Padel Hub

St Helens

On-site

GBP 30,000 - 38,000

Full time

5 days ago

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Job summary

The Padel Hub in St Helens is seeking a dynamic Hub Manager to lead our growing community hub and drive outstanding member experiences. You will oversee day-to-day operations, including scheduling, bookings and events, and build a team that delivers a warm, customer-first culture.

This role blends hands-on leadership with strategic growth across our expanding UK network. Join us to help grow padel across the country, lead events and cultivate a vibrant hub community that players are proud to

Qualifications

Management experience in a customer-facing environment (sport, hospitality, fitness, leisure, retail or similar).
Ability to lead a team and deliver service excellence.
Experience running events, bookings and hub operations.

Responsibilities

Be the face and heartbeat of the hub - welcoming members, players, guests and partners.
Lead a customer-first culture where service excellence is standard.
Manage, motivate and support your team to perform at a high level.
Run the day-to-day operations smoothly: scheduling, bookings, events and hub standards.
Work with Marketing, Operations and Recruitment teams to elevate the hub experience and drive growth.
Host events, tournaments and community activities that strengthen hub culture.
You love working with people, you're confident, thoughtful and great at building rapport.